Exchanges or returns

Return or exchange period:


The exchange or return period is 60 (sixty) calendar days from receipt of the product.

To be eligible for an exchange or return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.
Refunds (if applicable):

Upon receipt and inspection of your return, we will send you a message to notify you that we have received your returned item.

If warranty is applicable, the refund will be processed and a credit will automatically be applied to your credit card or original payment method within a few days.
Overdue or Pending Refunds (if applicable):
If you have not yet received your refund, please check your bank account first.

Then contact your credit card issuer.

Next, contact your bank. It usually takes a few days for the bank to process the refund.

Exchanges (if applicable):

If you would like to request an exchange of a product that is under warranty, please send an email to thiegonascimento02@hotmail.com explaining the reason and we will respond with instructions and address for shipping the item(s).

Shipping Charges:

panglobal.shop is only responsible for shipping costs in the event of a return or exchange due to a product defect. If the reason is a regret, the